- Our homes
- For tenants
- Community
- About us
- Contact
Call us on 028 9042 7211 or email info@woven.org.uk
For housing and tenancy related enquiries email: housing@woven.org.uk
For maintenance and repair enquiries email: repairs@woven.org.uk
Business hours are
Mon to Thurs 08:45 - 16:45, Fri 08:45 - 16:30
For out of hours EMERGENCIES call Radius Connect 24 on 0330 123 1097
For media enquiries contact Cavendish on 028 9026 7099 or info@cavendishconsulting.com
44 Newforge Lane,
Laganwood House,
Newforge Lane,
Belfast,
BT9 5NW
Exchange House 2nd Floor,
Queen's Quay,
Londonderry,
BT48 7AS
We are committed to providing you with a high standard of service at all times. However, we accept that there may be occasions when you are not satisfied with the service which you have received and, as a result, you may wish to make a complaint. You may use the above online enquiry form to lodge a complaint or, alternatively, you may wish to email, telephone or put your complaint in writing (all contact details as above). We will acknowledge your complaint within 5 working days and endeavour to supply a full response within 15 working days.
For detailed information regarding our Complaints Policy and Procedure, and what to expect from the process, please download a copy of the Complaints leaflet HERE.